Privacy Statement and Terms of Use

Home Movie Depot Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

Information We Collect at Home Movie Depot

This notice applies to all information collected or submitted on the Home Movie Depot website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

  • Name
  • Address
  • Email address
  • Phone number
  • Credit/Debit Card Information

The privacy of our customers is important to us. We will never sell, rent or share your personal information including your billing information, email and personal address or phone numbers.

We do track visitors to help determine where people enter and exit our site and how many visitors we have at our site. This information is used to improve our site and present information in a useful manner. Cookies are used on our site to take online orders. Cookies are small pieces of information placed on your computer which allow you to move from page to page and maintain information in your shopping cart. Cookies are not unique to Home Movie Depot and are commonly used on most e-commerce sites.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by logging into your account at anytime, 24 hours a day 7 days a week. We never retain credit or debit card information on our site. All transaction information is stored with our credit card service provider: . We use this procedure to better safeguard your information.


Customer agrees that the liability of Home Movie Depot, its agents and employees, for any losses or damages of any kind or nature to the customer's film or tape, or other material, is limited to the cost of replacing such media with blank media. Customer also agrees that Home Movie Depot, its agents and employees, shall not be otherwise liable to the customer for any loss or damage of any kind or nature, whether direct, incidental, consequential, or otherwise.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please contact us.

Refund Policy

Refunds are subject to review and approval by Home Movie Depot management. Due to the customized nature of Home Movie Depot's services, finished products typically cannot be “restocked” or “resold” to other customers. Refunds due to customer error may or may not be approved, based on the situation. Customers who are seeking a refund due to dissatisfaction of their order are required to provide Home Movie Depot with an opportunity to review work that is in question and redo work if deemed necessary to achieve better results in place of a refund. If it is determined that the quality of Home Movie Depot's work is limited by the condition of the original materials and improved results are not achievable, a partial refund may be approved, determined by management. Payments for prepaid packages and vouchers that can be redeemed for Home Movie Depot services are not subject to refund. This includes the purchase of Easy Boxes, gift cards, vouchers and any other transactions that are purchased with the intent of redeeming for future services. If a purchase was made in error, please contact Home Movie Depot immediately and we will work towards a resolution if one is possible.

Approved refunds that are the result of customer error may be subject to a processing fee of 3.5-5%. This fee will be charged and deducted from the total refund amount issued back to the customer.

Re-Stocking Fees

  • External Hard Drive- $19.95

Home Movie Depot Terms of Use

Participation in the optional Home Movie Depot archive and/or online sharing of movies (including uploading content to your account) is governed by the Program Terms Of Use

Copyright 2000-2011 Home Movie Depot